Federal Ministry of Women Affairs and Social Development logoFederal Ministry of Women Affairs and Social DevelopmentChild Protection Reporting & Response

Ways to get help

You don't need a smartphone or internet to ask for help.

Child-protection concerns can be reported through different channels depending on what is available to you.

  • Child protection hotline

    Speak to a trained child-protection operator.

    Prototype, official number to be confirmed

    View hotline information

  • USSD, basic phone

    Report a concern from a basic mobile phone without internet.

    Try USSD demo

  • SMS

    Send a simple child-protection alert using text messaging.

    Prototype, official number to be confirmed

  • WhatsApp

    Report through an approved child-protection WhatsApp channel.

    Prototype, official channel to be confirmed

  • School reporting point

    Ask for help through an authorised school safeguarding point.

    Open professional reporting

  • Community protection point

    Get help through an authorised community protection contact.

    View assisted reporting

If you cannot read, write or use a phone

An authorised community protection officer, social worker or other approved responder may assist you to make a report. This is a proposed future capability of the platform, a nationwide assisted-reporting network is not yet in place.

No helpline numbers, USSD codes or shortcodes are shown in this prototype. They will be published only once officially assigned and verified by the Federal Ministry of Women Affairs. Different access channel. Same national protection system.